AE0436 - Failed to create system state shadow copy
Error Message: Failed to create system state shadow copy when we have Third-Party hardware provider in this scenario it was "Dell EqualLogic VSS HW Provider" Description: Backup of System State will...
View ArticleNESSUS VULNERABILITY REPORT generates few errors for CA ARCserve Backup
Description: Nessus scanner complains of a weak cipher suite. This is due to the Java used by CA Management Service running on port TCP port 7099 causing a problem. Error...
View ArticleHow to create a backup job enabling "Deduplication Backup" ?
Description: CA ARCserve Backup supports Backup to Deuplication Device as follows: ...
View ArticleRecovery of VM does not bring back the VM to same vlan
Environment Details: CA ARCserve Backup version : R16.5 7106 with update 2 and 3 installed. OS Version with SP Level : Windows server 2008 R2 standard SP1 64 bit ESXi...
View ArticleHow to install Client agent on FreeBSD platform ?
Description: How to install Client agent on FreeBSD platform. 1) Login and change to the root user (root user must be used). 2) Edit the fstab file. (a) cd /etc ...
View ArticleHow to configure Alert to send Message using Lotus Domino
Description: After the backup job is completed / Failed / Canceled an alert message has to be sent to group of recipients. How to configure alert so that the message can be sent to Lotus Domino...
View ArticleCan We run MUX(multeplexing) Job for SAP R3 Oracle Option BACKINT ?
Description: Can We run MUX Job for SAP R3 Oracle Option BACKINT ? Solution: Yes only if the Backup server is local to the option In the SAP R3 Oracle Option BACKINT Configuration under the Security...
View ArticleHow to increase the size of the Ingres transaction log without having to...
Description: How to increase the size of the Ingres transaction log without having to re-install or rerun csetup Solution: Steps to increase the size of the transaction log: (1) Need to check if...
View ArticleBackup of remote Linux/Unix server fails with: "Failed to match bytes on...
Description: Remote Linux/Unix server backup fails with following error E9014 Failed to receive header packet [xxxxxxx: No such file or directory]. Solution: These type of errors are usually caused by...
View ArticleDuring the Hyper-v Virtual Machine backup error "AE0713 Agent failed to get...
Error Message: AE0713 Agent failed to get the Virtual Machine name from database. Description: Backup jobs fails with above error message when the CA ARCserve Backup server and Windows 2012 R2...
View ArticleCA ARCserve prerequisite VC++ 2005 Redistributable failed with error 1714 and...
Error Message: Unable to install VC++ 2005 Redistributable while install of CA ARCserve backup or in certain cases agent. Description: If you manually try to uninstall this component from Add\Remove...
View ArticleE3713 Unable to read from media ( EC= Deduplication device internal error ) /...
Error Message: Failed to run backup on Deduplication device. It fails with below error message. E3713 Unable to read from media. (MEDIA Name, EC=Deduplication device internal error.) Description: If we...
View ArticleUseful command while using CA ARCserve Unix/Linux Agent
Description This document lists the commands that are useful while using with the Linux Agent and their outputs. Solution To check the status, to stop & start the uagent use the command...
View ArticleCan I use a windows account to back up Oracle on Windows
Description Can I use a windows account to back up Oracle on Windows using the CA ARCserve Oracle agent for Windows. Solution A windows account may be used to back up the Oracle Database on a Windows...
View ArticleOracle Database backup fails with AE53035 and AE53020
Error Message: AE53035 Oracle database is in NOARCHIVELOG mode, backup failed. AE53020 Backup Dummy Job failed.Errorcode is -1. Description: The above behavior seen in File Mode and RMAN mode Based...
View ArticleCan we have two versions of ARCserve's database on the same Full Blown SQL...
Description: Can we have the databases of two ARCserve Backup server's pointed to a full blown SQL Server C,where both A and B are primary ARCserve Backup Servers? Scenario Lets assume a scenario where...
View ArticleNo media information shown under the "Restore by session"
Error Restore by session will not list any media information Environment details: CA ARCserve Backup Version: 16.0 sp1, 16.5 ARCserve database on MS SQL 2005 Description: From the CADBLog file...
View ArticleBackup Agent for Open files warning Preview Data size exceed
Error Message: Warning : The following error(s) are preventing Backup Agent for Open Files from operating Correctly Description: Preview data is a copy of an open file, which is created during the...
View ArticleW6500 Client connect to tape failed
Error Message: W6500 Client connect to tape failed with thousands of slots in the same device group or anyway tape enumeration too long. The document applies to ARCserve r16 and above with big tape...
View Articlenegative values from database for sessions bigger than 4Tb
Description: ARCserve 16 sp1 for windows Negative numbers are found in the ARCserve Database ASDB for some values storing session size in Kb when the session is bigger than 4 Terabytes. If customer...
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