E12509 / E12603 The volume shadow service provider is unable to find an...
Error Message: E12509 : The volume shadow service provider is unable to find an object that has been selected. This could be a volume, writer, component, etc. E12603 :The shadow copy does not exist...
View ArticleHow to change the SMTP Port Number used by ARCserve to sent Alerts
Component : CA ARCserve Backup Version : 12.5, 15.0, 16.0, 16.5 Description ...
View ArticleVMware backup error "Host is not licensed for this feature"
Description : Unable to backup VM running with Windows 2008 R2 X64 bit OS. The below error message generated: "VMDKMountInit() : VMDKIo_MountVM failed Error: Host is not licensed for this feature"...
View ArticleError E3721 Unable to write to the media as the threshold specified on the...
Component : CA ARCserve Backup Version : 15.0, 16.0, 16.5 Error Message ...
View ArticleWhat is a E6300 NT SCSI Port Error?
Component : CA ARCserve Backup For Windows Version : 15.0, 16.0, 16.5 Error...
View ArticleHow to enable Tape Engine in debug - Recommended settings
Best practices to enable tape engine in debug: To enable tape engine in debug: Open CA ARCserve Backup manager >quick start >serveradmin >Configuration >Tape engine: Selecting “Detail with...
View ArticleBasic Troubleshooting Before Contacting Technical Support: Exchange Document...
Components: CA ARCserve Backup Agent for Microsoft Exchange Version: 15.0 16.0 16.5 Document ID: ...
View ArticleVMware VM backup fails with AE0577 AE0580
COMPONENT : CA ARCSserve Barckup Agent For Virtual Machines Versions: 12.5, 15.0, 16.0, 16.5 Error Message ...
View ArticleCA ARCserve Backup VDDK backup considerations and limitations
Environment OS:Windows CA ARCserve Backup ESX 4.x, 5.x Description When using the VMware vSphere Web Services SDK and VMware VDDK approach, consider the following: With this approach specified, CA...
View ArticleSteps to Restore a SQL database to an alternate location on the same server...
Components: CA ARCSERVE BACKUP WINDOWS SQL AGENT COMMON: 15.0, 16.0 & 16.5 Document ID: TEC472026 Tech Document Title: Steps to Restore a...
View ArticleHow to update use VDDK installation for Agent for Virtual Machines
Component: CA ARCserve Backup Agent For Virtual Machines Version: 15.0 , 16.0 ,...
View ArticleVM backups failing with AE0577 and AE0580
Error Message: AE0577 - Failed to create Virtual Machine Snapshot for the VM [VM NAME] on ESX/VC server [EXS/VC Server Name]. For more information refer ca_vcbpopulatedb.log available in the log...
View ArticleHow to change write inactivity period on Ca ARCserve Open file agent...
Components: CA ARCSERVE BACKUP for NW BAOF on NW COMMON: 15.0 16.0 This document provides the steps to make changes to Ca ARCserve Open file agent configuration while...
View ArticleFull backups to a Deduplication device fail with E3719 and E3712
Component: CA ARCserve Backup For Windows Version: 15.0 , 16.0 ,...
View ArticleHow to reclaim disk space for Deduplication Device
Component: CA ARCserve Backup For Windows Version: 15.0 , 16.0 ,...
View ArticleImportant CheckList for a Deduplication Issue that is related to Space...
Component: CA ARCserve Backup For Windows Version: 15.0 , 16.0 ,...
View ArticleE8535 Failed to receive data from the client agent (One Stop Page)
Component: CA ARCserve Backup Version: 15.0 , 16.0 ,...
View ArticleDisk Space Requirement for VMware agent (Considering VM has two disks 1 Thick...
Component: CA ARCserve Agent For Virtual Machines Version: 15.0 ,...
View ArticleAgent deployment - Multiple credentials error.
Error Message: Applies to ARCserve Backup 15.x, 16.x Agent Deployment Error: "Windows does not allow you to connect to a server using multiple credentials. Description: When deploying an agent from...
View ArticleWhat's the maximum log size for unix agent log
What's the maximum log size for unix agent log ? I cannot increase the uag log file size. Solution: With uag.log and uag.log.old we can have 200 Mb log size then the log is circular. The value cannot...
View Article