Error Message:
Backup Of The VM Fail after Failed to query value SSLCertificateVerify
Description:
There can be a scenario where in the virtual environment VM running in ESX (HTTPS is enabled and not HTTP. )
Below is the...
Backup Of The VM Fail after Failed to query value SSLCertificateVerify
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Exchange Document level Hangs and Universal agent shows "Noncontinuable exception"
Description:
We see that Exchange Document level job starts and later there is no activity the backup job goes into a hung state.
The universal agent shows an exception.
Secnario 1:
On Exchange server, we...
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Cannot Download\Install Patches From Patch manager Console
Error Message:
Checking Updates for CA Arcserve Backup failed. Digital signature validation failed for XML
(OR)
Support products list not available for checking updates....
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Hyper-V CSV disks gets into Redirected Access Mode when Open File agent is installed
Problem Symptom:
In a Windows 2012 CSV environment Hyper-V CSV disks gets into Redirected Access Mode , when CA ARCserve BAOF (Backup Agent for Open Files) is installed.
Problem Details:
Installing CA ARCserve BAOF on a...
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Exchange Document Level Mailbox restore fail Invalid Destination!
Error Message:
During the Exchange document level mailbox restore submittion "Invalid destination path specified "
Description:
The Exchange document level mailbox restore fail Invalid Destination
Invalid destination path...
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Consideration on handling MAPI_E_NETWORK_ERROR - 80040115 with MS Exchange Document Level backups
Description:
We might come accross issues while performing the exchange document level backups and below are some reported failures in different
environment. in Exchange 2010 DAG or NON DAG setup.
Error/Warning mostly seen under the...
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Media from Weekly and Monthly pool not moving from save set to scratch set.
Description:
The Media from Weekly and Monthly pool, don't move from save set to scratch set correctly and sometime we need to move them manually.
The above scenario can occur in the below situations:
1. The value for Minimum...
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Backup Job Crash with windows Event ID 1105 "Could not allocate space for object 'dbo.astpdat'.
Error Message:
Could not allocate space for object 'dbo.astpdat'
Description:
The backup job will crash and will generate the below windows event ID under the Application log. Exact Error\Warning Message...
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During VMware VM restore Error AE0579 occurs
Symptom
During the VMware VM restore you may see the following error message reported and the restore operation will fail " AE0579 Failed to create Virtual Machine [XXXXXXXXXX] on ESX server [XXXXXXXXX]. For more information refer...
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The Hyper-V VM backups will fail with the error "AW0551 & AW0005"
Symptom
The below advance warning messages are displayed and the Hyper-V VM backup fails.
AW0551 Unable to map the VM volume to a VM disk image file. (VM Volume=[Volume Letter:\])
AW0005 Directory (Volume Letter)$\Data does not...
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Incremental or differential backups of system state
Description:
In an incremental or differential backup job of System State, the amount of data does not change when compared to a Full backup.
Solution:
System State backup is not affected by backup methods like...
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SQL database platter not expanding in ARCserve
Description:
In ARCserve, sometimes we will be able to expand the server, but we will not be able to expand the SQL database platter, when we click on the SQL database platter, it will keep on prompting for security credentials and no...
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The VMware VM backup fail with Errors AE11006 & AW0553 !
Error Message:
AW0553 Unable to create sub-session metadata for the volume C:
AE11006 Failed to map an index block to its correct volume block. An IndexAlloc Error has occurred. Cannot locate VCN. (VCN=[virtual cluster number])
...
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Exchange 2013 High availability for the public folder mailboxes.
Description:
In Exchange 2013 now we have high availability for the public folder mailboxes which is provided by a database availability group (DAG).
In Exchange 2013, public folders were re-engineered using mailbox infrastructure...
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Using VSS Diagnostics
Description:
There are instances where we have issues with VSS errors during the backup especially when it comes to Database level backup ( System State/ SQL/Exchange Application).
From Microsoft we have some tools which can used...
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The CA ARCserve Database backup fails with Error AE50010.
Error Message:
AE50010 Unable to sign in to Microsoft SQL Server as specified user. USER = [xxxx\xxxx ], EC = [Microsoft SQL Server Error 14 (ODBC State ="08001"): [Microsoft][ODBC SQL Server Driver][ ]Invalid connection.]
...
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Data Migration Performance Is Slow
Description:
During the course of the data migration of staging job configured to FSD ( Flile System Device) Or Dedupe (Deduplication Device) we might experience slow performance. However, the backup to the staging device is...
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How to Check or Change the Microsoft SQL Server Authentication Method
Description:
How to Check or Change the Microsoft SQL Server Authentication Method
Solution:
To check or change the Microsoft SQL Server authentication method for SQL Server 2005, 2008, and 2012
1.On the system where...
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How to collect related logs for Oracle RMAN backup/restore troubleshooting
Description:
How to collect related logs for Oracle RMAN backup/restore troubleshooting
Solution:
Configure systems to produce debug logs:
On Windows Primary:
1. Rename the old mgmtsvc.log and...
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Deduplication device size on disk from logs and dashboard does not reflect the size of the related set of data and index files on disk.
Document ID: TEC557356
Tech Document
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