arcserve Knowledgebase RSS (arcserve Backup)

Error Message: Backup of Virtual Machines fail with E3562 Failed to get the VM configuration from DB. Description: The error might appear if a Guest VM is not reachable. A virtual machine may not...

Error Message AW0550 Unable to connect to the VM...

When customers stage a backup to a NAS device and then migrate to a tape device, there are situation when they may get error during migration to tape. E3711 Unable to open session (EC=Access is denied) Description: In the case of...

Description: CA ARCserve Backup Agent for Sybase is not listed in the CA ARCserve Backup installation window Solution: When we try to install the CA ARCserve Backup Agent for Sybase on a x64 bit machine...

Description: Unable to Submit Restore job with thousands of files selected in one single job. Error Message:“An error occurred while submitting the job. Job Queue Error: Buffer too small.” Solution: ...

Description: Why do we see the Error AE0577 intermittently while snapshot creation phase of the backups. AE0577 2010-07-09 20:44:18 Failed to create Virtual Machine Snapshot for the VM [Host Name] on ESX/VC server [IP...

Error Message: Under CA ARCserve VMware Configuration Tool we see error message '.NET version >=2 not found. Exiting ca_vcbpopulatedb.' Description: Failed to populate Virtual Machines from proxy server. Version...

Description: Using Custom Scheduled jobs the Media Pool show media as unknown or media are assigned to wrong Media Pool where they not belong to. In Device Manager of ARCserve all medias are assigned to Media Pools. Some media...

Component: CA ARCserve NDMP Option Version: 15.0 , 16.0 ,...

Description: During the course of the backup or restore we might see different warning/error messages being displayed. In order to identify root cause of a problem we need to enable the CA ARCserve Backup for Microsoft SharePoint Server...

Description: How to collect related logs for Oracle RMAN backup/restore troubleshooting Solution: Configure systems to produce debug logs: On Windows Primary: 1. Rename the old mgmtsvc.log and...

Error Message: Nessus Report PORT (7099/TCP) Plugin ID: 57582 SSL Self-Signed Certificate Synopsis The SSL certificate chain for this service ends in an unrecognized\self-sign ed...

Environment details : Version\Build of Product : r16.5 (Build 7106) OS Version with SP (x64 / x86) : 2008 r2 sp1 x64 Hyper v server : Windows 2012 ...

Backup of system state may fail even though the status of system state writer shows stable: Error Message: AE0436 is reported when backing up system state Description: Backup of system state may fail even though all the...

Error Message: Unhandled exception has occurred in your application. If you click continue, the application will ignore this error and attempt to continue. If you click Quit, the application will close immediately. Description: ...

Component: CA ARCserve Agent For Microsoft Exchange Version: 15.0 , 16.0 , 16.5 Category : Exchange...

Error Message: Disk full while accessing C:\Users\Username\AppData\Local\Temp\tmp0000.html. Description: When you go to the server admin window in the ARCserve Backup manager you see a pop up message"Disk full while...

Error Message: You cannot submit the raw disk backup job, because the enterprise module is not installed and licensed on server: . You must install the Enterprise module on server: and then submit the backup job ...

Product: CA ARCserve Backup R15.X, R16.X, R16.5 Description: Unable to Open ARCserve Manager as ARCserve Manager Crashes with error Faulting application name: ARCserveMgr.exe. Problem Event Name: BEX Error...

Description:Skip file - Data Migration stub file cannot be restored to a different location. Solution: Data migration stub files are files that used by data migration software as a placeholder, or to...

E3562 Failed to get the VM configuration from DB.

VM Agent | AW0550 Unable to connect to the VM agent. File-level restore will not be available. (VM agent=[VM name])

E3711 Unable to open session (EC=Access is denied)

CA ARCserve Backup Agent for Sybase is not listed in the CA ARCServe Backup Installation window

Job Queue Error: Buffer too Small.

Why do we see the Error AE0577 while snapshot creation !

Failed to populate Virtual Machines from proxy server. Error '.NET version >=2 not found. Exiting ca_vcbpopulatedb.'

Media Pool information for media in Custom Scheduled Jobs are wrong

NAS NDMP Option logs

Enabling the Debug for the CA ARCserve Backup for Microsoft SharePoint Server for Troubleshooting.

How to collect related logs for Oracle RMAN backup/restore troubleshooting

NESSUS VULNERABILITY REPORT generates few errors for CA ARCserve Backup

Unable to populate Hyper-V virtual machines

Backup of system state may fail even though the status of system state writer shows stable:

Unhandled exception has occurred in your application

Exchange: AE9798 Failed to execute Powershell script (and/or) E3579 Fail to obtain the Exchange database copy

Disk Full While Accessing - Pop up while accessing the Server Admin window

You cannot submit the raw disk backup job because the enterprise module is not installed and licensed on server

ARCserve Manager Crash. Faulting application name: ARCserveMgr.exe

Backing up and restoring Data Migration stub files