Unable to update from CA Arcserve Backup r16 to r16.5 due to SQL Server...
Error Message: Error -2067919922 The machine is clustered, but the cluster is not online or cannot be accessed from one of its nodes. To continue determine why the cluster is not online and rerun setup...
View ArticleHow to configure Lotus Domino agent
Description: How to configure the Lotus Domino agent . Solution: After installing the Lotus domino agent Please click Windows Start button, point to Programs, CA, ARCserve Backup, and Lotus Domino...
View ArticleW29893 Missed file XXX , the file may be backed up by another job. CA...
Error Message: W29893 Missed file XXX , the file may be backed up by another job. CA ARCserve Backup will do a real full backup on the next synthetic day. Description: Running a Full backup (Clear...
View ArticleE11007: Invalid Index Allocation Header Signature while running backups with...
CA ARCserve Backup 16.0 SP1 Build 6838 Operating System: WIN2008 R2 SP1 X64 Error Message: E11007: Invalid Index Allocation Header Signature Description: The backups of the local drive with image...
View ArticleHow to remove vm proxy configuration information from database if the proxy...
Description: How to remove VM proxy configuration information from database if the proxy machine is decommissioned. To access the database first install SQL Management Studio and the following article...
View ArticleAW0004 with RC=2 and AW0300 with RC=2 when doing an incremental or a...
Error Message: AW0004 with RC=2 and AW0300 with RC=2 Description: These Warnings will be logged when doing an incremental or differential backup of a VMware virtual machine with Windows 2008 R2 or...
View ArticleHow to install Virtual Disk Development Kit Documentation 5.5
Installing the Virtual Disk Development Kit Documentation 5.5 Package. - The VDDK is packaged as a compressed archive for Windows 64-bit. To install the package on Windows Download VDDK 5.5 1 On the...
View ArticleDevice Window Greyed Out On Member Server
Error Message: Device window grayed out when you click on the member server to list the tape drives and tapes Description: After adding the member server to the CA ARCserve Backup domain when trying to...
View ArticleDeduplication - Disk Reclamation fails - Error 50 in the Tape.log
Description: The Disk Reclamation fails which leads to the Deduplication device getting filled up. The deduplication purge does run, but the disk reclamation logic results in errors as seen below from...
View ArticleARCserve RHA - ARCserve Backup Integration Backup Job fails when RHA is over...
Error Message: When User use ARCserve Backup for Windows to backup an RHA scenario, the backup job times out after 10 minutes and fails. In the RHA Control Service Logs, the below errors are reported....
View ArticleRaw Mode backup returns full provisioned disk backup
Environment Ca ARCserve Backup R16.x ESX 4.0, 5.0, 5.1 VDDK 1.2.1, 5.0 Disk Type: Lazy zeroed thick Description: Raw Mode backup (with CBT enabled) of a Virtual Machine provisioned as "Lazy zeroed...
View ArticleActivity log, Job log not available
Description: Activity log, Job log not available Solution: Most of the cases we have seen that clearing the contents of log\cache folder solves the problem, but we lose the logs that we delete from...
View ArticleJob Log blank - Error "Could not find storedprocedure 'aslogregister'" in...
Description: Unable to see the Job Log When we look at the CADBlog.log we see following error 2013/1/15 18:7:21:132 - PID=7028,TID=1440: [SQL]_ASDBCliSetAsLogList(rc=SQL Error State:42000, Native...
View ArticleHow to remove a Hyper-V host which was decommisioned from the backup source?
Description: How to remove a Hyper-V host which was decommissioned from the backup source? Solution: Follow the below steps to remove the Hyper-V host which was decommissioned. 1. Launch SQL Management...
View ArticleUnable to find node "AssuredRecoveryObj" with property "ShadowCopy", host...
Error Message: The below mentioned error message is from the ASWANSync.log (Installed Dir:\Program Files\CA\ARCserve Backup Client Agent for Windows\ws_bab) ws_backup.cpp:ws_bab_init:ArcServe Backup...
View ArticleHow to delete a decommissioned or inactive remote machine from the backup...
Description: How to delete a decommissioned or inactive remote machine from the backup source of the backup job. Solution: 1) Open CA ARCserve Backup Manager Console. 2) Go to - Quick Start - Backup....
View ArticleImportant CheckList for a Deduplication Issue that is related to Space...
Component: CA ARCserve Backup For Windows Version: 15.0 , 16.0 ,...
View ArticleError AW9622 is reported when backing up public folders
Error Message: AW9622 is reported when backing up public folders Description:<03/04/2013-16:39:22:891 TID:0a0c>[MAPISIS WARNING] SortTable() failed on All PF hierarchy table. The client operation...
View ArticleHow to provide a HA solution for ARCserve Backup Primary with RHA
Introduction The purpose of this document is to shed some light on how it is possible to provide a HA solution for the ARCserve backup Primary by using the new features available in RHA 15.2, yes it’s...
View ArticleBackup of the SQL database fails with error "AE50015 Backup failed. (VDI...
Error Message:"AE50015 Backup failed. (VDI message: An abort request is preventing anything except termination actions.)" At the same time stamp you will see the error in the Windows Application.log:...
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