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ARCserve Backup r16.5 Update 1

ARCserve Backup r16.5 Update 1 ARCserve Backup r16.5 Update 1 is comprised of the following patches. They do not need to be installed in any particular order. RO56107 WIN-SUPPORT FOR MICROSOFT SCOM (1...

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Preflight check

 Preflight Check : - The Preflight Check (PFC) utility enables you to run vital checks on the CA ARCserve Backup server and agents to detect conditions that may cause backup jobs to fail. The checks...

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Important CheckList for a Deduplication Issue that is related to Space...

 Component: CA ARCserve Backup For Windows Version: 15.0 , 16.0 ,...

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Supported Upgrades For R16.5

Product: CA ARCserve Backup R16.5 Supported Upgrades For R16.5 :- If you are currently using one of the following releases of CA ARCserve Backup, you can upgrade to this release from the following...

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Configure IBM 3494 Total Storage Tape Library

Description: How to Configure IBM 3494 Total Storage Tape Library to work with CA ARCserve Backup? Assume a scenario were the  IBM 3494 Total storage tape library is connected to a LAN switch and the...

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Cannot Communicate with Remote Microsoft SQL Server Database Instance

Setup Cannot Communicate with Remote Microsoft SQL Server Database Instance Valid on Windows platforms. Symptom: Setup cannot communicate with Microsoft SQL Server database instances installed on...

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Unable to Establish a Connection with tape engine when DR restore begins.

Title: Unable to Establish a Connection with tape engine. Description: The connection to the tape engine is not established when the Disaster Recovery restore begins. . ARCserve Version: 16.5 Note: For...

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Unable To Expand The Exchange Document Level Fail With MAPI Err:...

Error Message: MAPISIS ERROR "ConfigureMsgService()failed with MAPI_E_AMBIGUOUS_RECIP. Err: ffffffff80040700" Description: At time we might not be able to expand the the Exchange Document level one may...

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Exchange database failure AE9720 The database "IS" is not dismounted !

Error Message: AE9720 The database "IS" is not dismounted. To complete the restore, the database must be dismounted. Description: While restoring the Exchange database we might see the below error...

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Consideration’s while restore of Exchange Public Folder to its Original...

Description: Consideration’s while restore of Exchange Public Folder to its Original Location or Alternate Location. We have seen when restoring the public folder database restore to original location...

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Consideration During The Installation Of CA ARCserve Exchange Agent In An...

Description: When installing of  CA ARCserve exchange agent In an Exchange 2010 DAG Setup we need to make few considerations as what one is planning to protect database level or Document level and how...

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Exchange Document level for a user mailbox Fail "AE9625 Fail to restore file "

Error Message: AE9625  Fail to restore file \\CAWEXCH01\dbaexsis\Mailbox Database 0617142467\40043c3f. Couldn't write data to server. Description: The Exchange Document level restore of the mailbox to...

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Hyper-V Virtual Machine Backup Fail With "AE11054 Failed to write to Dir...

Error Message: AE11054  Failed to write to Dir Struct file. (EC=[112]) Description: During the Hyper-V RAW mode backup of VM's with option "allow file level restore" selected the backup might fail with...

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VMware VM Backup Fail With Error "E3392 Backup server TCP reconnection...

Error Message:"E3392 Backup server TCP reconnection timeout. (Network Error=10054)" Description: While doing a VMWare Virtual Machine backup it might fail with error "E3392 Backup server TCP...

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How to recover a user mailbox of Exchange 2013 from RDB (Recovery Database)

Description: How to recover a user mailbox  of Exchange 2013 which is restored to Recovery Database. NOTE:  MS Exchange 2013 Document is supported since CA Arcserve Backup r16.5 Update 3. Please get it...

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Failed to install CA ARCserve Universal Agent (x64) component while upgrade.

While upgrading CA ARCserve Backup or any other agent, installation may fail on CA ARCserve Universal Agent (x64). Error Message: The installation of CA ARCserve Universal Agent (x64) is failed. Setup...

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The ARCserve Hyper-V Configuration Tool fails "Unable to populate asvmware...

Error Message: The ARCserve Hyper-V Configuration Tool fails "Unable to populate asvmware table" Description: When using the ARCserve Hyper-V Configuration Tool to populate the VM's it might not be...

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Hyper-V VM Backups from a different Domain fail with Error "E8533 The request...

Error Message: E8533  The request is denied by the agent. The username and/or password is invalid. (Node= (VM  Name) @193.115.236.204) Description: From the Primary Backup server a Hyper-V File mode...

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Unable to add a VMWare Datastore NFS share to the Preferred Shares object in...

Description: Unable to add a VMWare Datastore NFS share to the Preferred Shares object in CA Arcserve Backup Source. While expanding the object it prompts for a security credential. After providing the...

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Random VM Backup Failures With E3392 Running On ESX Environment.

Error Message: E3392   Backup server TCP reconnection timeout.  (AGENT=(VM Name)  @10.40.18.14 , Network Error=10054) Description: Random VM backup failures running on an ESX environment with error"...

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