Backup Of The VM Fail after Failed to query value SSLCertificateVerify
Error Message: Backup Of The VM Fail after Failed to query value SSLCertificateVerify Description: There can be a scenario where in the virtual environment VM running in ESX (HTTPS is enabled and not...
View ArticleExchange Document level Hangs and Universal agent shows "Noncontinuable...
Description: We see that Exchange Document level job starts and later there is no activity the backup job goes into a hung state. The universal agent shows an exception. Secnario 1: On Exchange...
View ArticleCannot Download\Install Patches From Patch manager Console
Error Message: Checking Updates for CA Arcserve Backup failed. Digital signature validation failed for XML (OR) Support products list not available for checking updates....
View ArticleHyper-V CSV disks gets into Redirected Access Mode when Open File agent is...
Problem Symptom: In a Windows 2012 CSV environment Hyper-V CSV disks gets into Redirected Access Mode , when CA ARCserve BAOF (Backup Agent for Open Files) is installed. Problem Details: Installing CA...
View ArticleExchange Document Level Mailbox restore fail Invalid Destination!
Error Message: During the Exchange document level mailbox restore submittion "Invalid destination path specified " Description: The Exchange document level mailbox restore fail Invalid Destination...
View ArticleConsideration on handling MAPI_E_NETWORK_ERROR - 80040115 with MS Exchange...
Description: We might come accross issues while performing the exchange document level backups and below are some reported failures in different environment. in Exchange 2010 DAG or NON DAG setup....
View ArticleMedia from Weekly and Monthly pool not moving from save set to scratch set.
Description: The Media from Weekly and Monthly pool, don't move from save set to scratch set correctly and sometime we need to move them manually. The above scenario can occur in the below situations:...
View ArticleBackup Job Crash with windows Event ID 1105 "Could not allocate space for...
Error Message: Could not allocate space for object 'dbo.astpdat' Description: The backup job will crash and will generate the below windows event ID under the Application log. Exact Error\Warning...
View ArticleDuring VMware VM restore Error AE0579 occurs
Symptom During the VMware VM restore you may see the following error message reported and the restore operation will fail " AE0579 Failed to create Virtual Machine [XXXXXXXXXX] on ESX server...
View ArticleThe Hyper-V VM backups will fail with the error "AW0551 & AW0005"
Symptom The below advance warning messages are displayed and the Hyper-V VM backup fails. AW0551 Unable to map the VM volume to a VM disk image file. (VM Volume=[Volume Letter:\]) AW0005 Directory...
View ArticleIncremental or differential backups of system state
Description: In an incremental or differential backup job of System State, the amount of data does not change when compared to a Full backup. Solution: System State backup is not affected by backup...
View ArticleSQL database platter not expanding in ARCserve
Description: In ARCserve, sometimes we will be able to expand the server, but we will not be able to expand the SQL database platter, when we click on the SQL database platter, it will keep on...
View ArticleThe VMware VM backup fail with Errors AE11006 & AW0553 !
Error Message: AW0553 Unable to create sub-session metadata for the volume C: AE11006 Failed to map an index block to its correct volume block. An IndexAlloc Error has occurred. Cannot locate VCN....
View ArticleExchange 2013 High availability for the public folder mailboxes.
Description: In Exchange 2013 now we have high availability for the public folder mailboxes which is provided by a database availability group (DAG). In Exchange 2013, public folders were re-engineered...
View ArticleUsing VSS Diagnostics
Description: There are instances where we have issues with VSS errors during the backup especially when it comes to Database level backup ( System State/ SQL/Exchange Application). From Microsoft we...
View ArticleThe CA ARCserve Database backup fails with Error AE50010.
Error Message: AE50010 Unable to sign in to Microsoft SQL Server as specified user. USER = [xxxx\xxxx ], EC = [Microsoft SQL Server Error 14 (ODBC State ="08001"): [Microsoft][ODBC SQL Server Driver][...
View ArticleData Migration Performance Is Slow
Description: During the course of the data migration of staging job configured to FSD ( Flile System Device) Or Dedupe (Deduplication Device) we might experience slow performance. However, the backup...
View ArticleHow to Check or Change the Microsoft SQL Server Authentication Method
Description: How to Check or Change the Microsoft SQL Server Authentication Method Solution: To check or change the Microsoft SQL Server authentication method for SQL Server 2005, 2008, and 2012 1.On...
View ArticleHow to collect related logs for Oracle RMAN backup/restore troubleshooting
Description: How to collect related logs for Oracle RMAN backup/restore troubleshooting Solution: Configure systems to produce debug logs: On Windows Primary: 1. Rename the old mgmtsvc.log and...
View ArticleDeduplication device size on disk from logs and dashboard does not reflect...
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